The Role of Leadership in ISO 9001:2015 and ISO 14001:2015
ISO 9001:2015 and ISO 14001:2015 and ISO 45001:2015 have clear expectations for top management. Not only is top management accountable for the “effectiveness” of the QMS and EMS, they now have specific tasks ranging from establishing objectives to supporting relevant managers in their roles. Both standards require that management integrate the requirements into the “organization’s business process”, creating the immediate need for an Integrated Management System (IMS). In the QMS, they will need to work on the planning process, to ensure that the QMS/ EMS meet the intended outcomes, as well as to establish performance objectives.
The High Level Structure, or HLS, leads to common expectations for top management across several management system standards (MSS). In addition to Section 5.0 Leadership in the high level structure, there are many areas that top management must tackle in the implementation and maintenance of the standard that are of a strategic nature or that which is “required” of them. See the island on High Level Structure and Annex SL.