Enterprise Quality Management Evolves

by Chad Kymal published on August 31, 2021

Enterprise quality management systems software is becoming as important as customer relationship management (CRM) or enterprise resource planning (ERP) in how organizations function. It helps organizations manage their business documentation, business metrics, internal audits, corrective actions, continual improvement, policy deployment and new product development launches, including preventive tools, measurement systems analysis, total productive maintenance, statistical process control and training.

Most organizations are still trying to do it all using disparate manual and software systems. This leads to waste because of losses in system effectiveness and efficiency. These functions have to be linked within their own site and to different entities in the organization.

The enterprise quality management system restricts the focus of the software and its functionalities to actual quality management systems. Today, most organizations are working with multiple standards or methodologies, including environmental management systems, occupational health and safety systems, and Malcolm Baldrige. The enterprise quality management system of yesteryear will evolve into the enterprise integrated management system of the future.